Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by tb jl Casino ("tb jl," "we," "us," or "our") and applies to all personal data collected through the tb jl website at tb-jl.com, any associated mobile applications, and all related services (collectively, the "Platform").

tb jl is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC").

By registering for a tb jl account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

tb jl collects the following categories of personal data from players and visitors to the Platform:

We do not collect sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and regulatory compliance purposes.

3. How We Collect Your Data

tb jl collects personal data through the following means:

• Direct Submission: Information you provide when registering a tb jl account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. See Section 7 for more details on our use of cookies.
• Third-Party Sources: Identity and fraud-screening data received from KYC verification service providers, payment processors (such as GCash and PayMaya), and fraud prevention partners, where permitted by applicable law.
• Regulatory Sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.

4. How We Use Your Personal Data

tb jl uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your tb jl account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to tb jl's gaming services, process your bets, and manage your deposits and withdrawals.
• KYC & AML Compliance: To verify your identity, confirm your age (21+ requirement), and comply with anti-money laundering obligations under Philippine law.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, and implement responsible gaming tools in accordance with our Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent. You may opt out of marketing communications at any time.
• Analytics & Improvement: To analyze Platform usage, improve our services, and develop new features based on aggregated, anonymized data.
• Legal & Regulatory Obligations: To comply with applicable Philippine laws, PAGCOR regulations, court orders, and requests from competent authorities.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, tb jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the tb jl gaming services you have registered for, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC/AML requirements, PAGCOR licensing conditions, and tax reporting obligations.
• Legitimate Interests: Processing necessary for tb jl's legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

tb jl does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud Prevention Partners: Service providers that assist tb jl in detecting and preventing fraudulent activity on the Platform.
• IT & Infrastructure Providers: Cloud hosting, data storage, and technical service providers who process data on our behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or court order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

Any third party that receives your personal data from tb jl is contractually required to handle it in accordance with applicable data protection laws and to use it only for the specified purpose.

7. Cookies & Tracking Technologies

tb jl uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies are used:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in to your tb jl account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, including pages visited and time spent. This data helps tb jl improve its services.
• Preference Cookies: Used to remember your Platform preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of tb jl's marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the tb jl Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Retention

tb jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active Accounts: Personal data associated with active tb jl accounts is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, tb jl retains personal data for a minimum of five (5) years to comply with AML regulations, PAGCOR licensing requirements, and applicable Philippine tax laws.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for the period required by applicable regulations, typically five (5) years following account closure.
• Marketing Data: Data processed on the basis of consent for marketing purposes is retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with tb jl's data disposal procedures.

9. Data Security

tb jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tb jl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform systems.
• Multi-factor authentication requirements for administrative access to data systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While tb jl takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, tb jl will notify you and the National Privacy Commission in accordance with the requirements of the DPA.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tb jl:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy .
• Right to Access: The right to request a copy of the personal data tb jl holds about you, including information on how it is being processed.
• Right to Correction: The right to request correction of any inaccurate, incomplete, or outdated personal data in your tb jl account.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tb jl's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact tb jl's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days, as required by the DPA.

11. Children's Privacy

The tb jl Platform is strictly intended for adults aged 21 years and above. 21+ tb jl does not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend the account, forfeit any associated balance in accordance with applicable regulations, and delete the personal data of the underage individual.

If you are a parent or guardian and believe your child has registered on the tb jl Platform, please contact us immediately at the details provided in Section 14 so we can take prompt action.

12. Third-Party Links

The tb jl Platform may contain links to third-party websites or services for informational purposes. tb jl has no control over the content, privacy practices, or data handling of any third-party website. This Privacy Policy applies solely to the tb jl Platform. We strongly encourage you to review the privacy policies of any third-party sites you visit.

tb jl accepts no responsibility or liability for the privacy practices of any third-party website linked from the Platform.

13. Updates to This Privacy Policy

tb jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email and post a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the tb jl Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how tb jl protects your personal data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by tb jl, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the tb jl Platform
• Response Time: We aim to respond to all data privacy requests within 30 days of receipt.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.